Help
Frequently Asked Questions
Can't find what you're looking for? Contact us and we'll be happy to help.
Browse our shop or collections, add items to your cart, and proceed to checkout. You can pay securely online or choose Cash on Delivery. You’ll receive an order confirmation by email.
Yes! Many of our pieces can be personalized. Look for the "Customizable" badge on product pages, or contact us at lavisq25@gmail.com with your idea and we’ll help you create something special.
We accept all major credit/debit cards, UPI, net banking, and wallets via Razorpay. Cash on Delivery is also available on eligible products.
We ship across India. Orders are typically dispatched within 1–2 business days. Delivery usually takes 3–7 business days. Free shipping on all prepaid orders. See our Shipping Info page for full details.
Yes. Most unused items in original condition can be returned within 7 days of delivery. Custom or personalized items may not be returnable. See our Returns page or contact us for specifics.
Once your order has shipped, you’ll receive an email with a tracking link. You can also view your order history from your account page.
Absolutely! We love working on bulk orders for corporate events, weddings, and festivals. Reach out to us via the contact page with your requirements and we’ll create a custom proposal.
Email us at lavisq25@gmail.com or message us on WhatsApp. We aim to respond within 24–48 hours on business days.